FAQs

Materials

What is your jewelry made from?
Our ready-to-wear collection is crafted primarily in hallmarked 925 sterling silver, set with cubic zirconia. Select pieces are finished in yellow gold or rose gold plating. We are expanding into gold, natural and lab-grown diamonds, moissanite, and colored gemstones.

Is your silver hallmarked?
Yes. Every silver piece is hallmarked 925, guaranteeing the purity of the metal.

Are the stones real diamonds?
Unless a product is explicitly described as a natural or lab-grown diamond, the stones used are cubic zirconia — chosen for their brilliance and precision cut.

Sizing & Fit

How do I find my ring size?
See our Ring Size Guide for simple ways to measure at home.

Orders & Shipping

Do you deliver across Pakistan?
Yes, we deliver nationwide. See our Shipping & Delivery page for details.

Do you ship internationally?
We currently ship to select countries outside Pakistan. Available destinations are shown at checkout.

Do you offer cash on delivery?
[COD availability to be confirmed]

Returns & Care

What is your return policy?
We offer a 7-day return or exchange window on ready-to-wear pieces. See our Returns & Exchange page for full details.

Do you offer polishing?
Yes — every purchase includes two years of complimentary polishing. See Jewelry Care & Polishing.

Bespoke

Can I have a piece custom made?
Yes. Visit our Bespoke Jewelry page to learn about our consultation process.